Question 1

What Do the Tools Do?

Accepted Answer

Atelier includes a range of creative tools designed specifically for crafting.
Some examples include:
Move Tool – Move and position elements on the canvas.

Resize Handles – Scale elements larger or smaller.

Rotate Tool – Rotate images or layers.

Crop Tool – Trim parts of an image or element.

Text Tool – Add titles, sentiments and wording to your design.

Layer Controls – Organise elements above or below each other.
Each tool is designed to be simple and intuitive so you can focus on creating rather than learning complex software.

Question 2

Do My Images Stay on My Computer?

Accepted Answer

Yes.
All images stored in the Collections Vault remain on your own computer. Atelier does not upload or store your files online.
This means you always remain in full control of your craft collections.

Question 3

Installing Atelier – Why Do I See a Blue Windows Security Box?

Accepted Answer

When installing Atelier you may see a blue Windows security screen that says “Windows protected your PC.”
This happens because Atelier is a newly released application and Windows does not yet recognise the publisher.
To continue installing:
Click More Info
Click Run Anyway
This will allow the installer to continue normally.
Atelier is safe to install and does not contain any harmful software.

Question 4

What are your licencing terms.

Accepted Answer

Digital Download Licence & Angel PolicyVersion 2.0  |  Last updated 8 August 2026Thank you for purchasing a digital product from Pearlywinks Craft Supplies Ltd. We want our artwork to be enjoyable and straightforward to use. By downloading, opening or using the files, you agree to the terms below.THE SIMPLE RULEEdit it. Create with it. Sell as many finished physical projects as you like.Do not sell, share or give away the artwork, kit pages, components or stencil files themselves - even if they have been altered.1. What this licence coversThis licence applies to digital products purchased or lawfully downloaded from Pearlywinks Craft Supplies Ltd, unless a particular product includes separate written terms. “Artwork” means every supplied asset, including images, backing papers, scenes, elements, sentiments, alphabets, inserts, toppers, ephemera, templates, stencil designs, cutting files and any other included content.2. What you may do• Print the artwork for your own personal or commercial craft projects and keep a reasonable backup copy for your own use.• Edit the artwork in craft or design software, including Atelier Go and My Craft Studio. You may resize, crop, mirror, recolour, layer, add text and combine the artwork as part of a permitted project.• Create and sell an unlimited number of completed physical craft projects made using the artwork. There is no sales limit for genuine finished projects.• Sell those finished projects through craft fairs, shops, websites, social media or online marketplaces.• Share photographs or videos of your completed projects, provided you do not make the original or full-resolution artwork available to copy or download.• Use a professional print service solely to print materials for your own permitted use. You remain responsible for ensuring that the service does not retain, reuse, share or sell the files.• Credit Pearlywinks on finished projects is appreciated, but it is not required.3. The finished project ruleA finished project is a completed physical craft item that is ready to use, display, gift or sell, with the Pearlywinks artwork incorporated into its construction or decoration. Merely printing, cutting, resizing, recolouring, adding text or a border, flattening, tracing, converting, or rearranging the artwork does not turn the artwork itself into a finished project.ALLOWEDNOT ALLOWEDA completed greeting card or invitation supplied as a physical cardA printed kit, mini kit, page pack or bundle of printed sheetsA completed journal, scrapbook layout, album or memory bookLoose papers, toppers, inserts, tags, die-cuts, ephemera or decoupage piecesA decorated box, MDF piece, home decor item or mixed-media projectThe artwork sold as a print, poster, component sheet or altered imageA completed physical project made during a craft classA standalone assembled topper, stencil blank or bundle of project components4. Craft classesYou may use a purchased kit in free or paid in-person craft classes, subject to all of the following:• You may print only the materials reasonably needed for each attendee to make the planned finished project during the class.• You may charge for tuition and materials.• The class must be based around creating a finished physical project. You may not print and sell or hand out mini kits, complete page sets, loose image packs or bundles of unused components.• The digital files must remain with the purchaser and must not be copied, emailed, uploaded, transferred or supplied to attendees.• For an online or remote class, each participant must purchase their own copy of the relevant digital product. You may not send participants the files or printable pages.5. Stencil designs• Stencil files may be imported into craft programs such as Atelier Go and My Craft Studio and used to create permitted finished projects.• You may cut physical stencil copies for your own use and cut class copies to use as shared teaching tools during an in-person craft class.• You may sell an unlimited number of finished physical projects made using the stencil designs.• You may not sell, give away or distribute cut stencil blanks, stencil templates or digital stencil files. Class stencils must not be sold or supplied as standalone take-home products.6. What you may not do• Resell, share, swap, lend, sublicense, redistribute or give away any original or edited digital file, whether for payment or free of charge.• Sell the artwork itself in printed, cut or physical component form. This includes kit pages, papers, toppers, inserts, tags, ephemera, die-cuts, mini kits, decoupage sheets, alphabets, sentiments and similar items - even when resized, recoloured, cropped, layered, flattened or otherwise modified.• Create or sell digital products containing the artwork, including printables, PDFs, JPGs, PNGs, SVGs, cut files, digital stamps, clip art, templates, digital papers, embroidery files, software assets, digital invitations, NFTs or digital collections.• Upload the artwork to file-sharing sites, shared drives, membership libraries, stock libraries, template platforms, print-on-demand services or manufacturers for resale as merchandise.• Extract, trace, vectorise, redraw, edit or combine the artwork and then claim it as your own original artwork, or offer it as a new artwork collection.• Register or attempt to register the artwork, an edited version of it, or a design containing it as your copyright, trademark, logo, brand identity or other exclusive right.• Use the artwork to train or fine-tune an artificial-intelligence model, or to create competing artwork or digital craft collections for sale.• Transfer this licence to another person, household, group, club, company or organisation.7. Ownership and licence termsAll copyright and intellectual-property rights in the artwork remain with Pearlywinks Craft Supplies Ltd and/or the stated rights holder. Your purchase gives the original purchaser a non-exclusive, non-transferable licence to use the artwork only as described in this policy. It does not transfer ownership of the artwork or copyright.This licence continues for as long as you follow its terms. If the licence is breached, permission to use the files ends and you must stop using, sharing or producing new items from them and delete or destroy unauthorised copies. This licence is governed by the laws of England and Wales.Not sure whether something counts as a finished project?Please ask before selling it: admin@pearlywinkscraftsupplies.com

Question 5

How Do I Add Items to the Collections Vault?

Accepted Answer

The Collections Vault is where Atelier stores and organises your craft elements.
To add new items:
Open your Collections Vault folder on your computer (C:\Users[Your Username]\Documents\Atelier by Pearlywinks\Collections Vault)
Create a new folder or copy your images into an existing collection
Restart Atelier or refresh the vault
The new assets will automatically appear in the Collections Vault ready to use.

Question 6

Is Atelier Suitable for Beginners?

Accepted Answer

Absolutely.
Atelier has been designed specifically to be easy to use, even for people who have never used design software before.
If you are comfortable with crafting, you will quickly feel at home using Atelier.

Question 7

What File Types Can Atelier Export?

Accepted Answer

Designs created in Atelier can be exported in high-quality formats suitable for printing and sharing.
Common export formats include:
PNG
JPG
PDF (for printable pages)
These formats allow you to print your designs or use them in digital craft projects.

Question 8

Getting Started with Atelier (Quick Start Guide)

Accepted Answer

Getting started with Atelier is simple. Within a few minutes you can begin creating your own printable craft designs.

1. Open Atelier

Launch the Atelier application from your computer.
You will see the main workspace where you can begin creating a new design.

2. Browse the Collections Vault

The Collections Vault contains your craft images, papers and design elements.
You can browse through your collections and choose items you would like to use in your design.

3. Add Images to the Canvas

Simply drag an image from the Collections Vault onto the canvas.
The image will appear on its own layer and can be moved, resized or rotated as needed.

4. Arrange and Layer Elements

You can build your design by layering images on top of each other.
Use the editing tools to:
• Move elements

• Resize images

• Rotate layers

• Crop images

• Adjust positioning
This allows you to create detailed layered craft designs.

5. Add Text and Sentiments

Use the Text Tool to add titles, sentiments or decorative wording to your project.
Text can be styled and positioned anywhere on the canvas.

6. Export or Print Your Design

Once your design is complete you can export it as a high-quality file or print it directly.
Atelier supports export formats such as:
• PNG

• JPG

• PDF
These formats are ideal for printable craft projects.

7. Keep Creating

Atelier is designed to encourage experimentation and creativity.
Try different layouts, mix elements from different collections and explore new ways of building your craft designs.
There are no limits to what you can create.

Question 9

How Do I Remove Items from the Collections Vault?

Accepted Answer

To remove items:
Open the Collections Vault folder on your computer (C:\Users[Your Username]\Documents\Atelier by Pearlywinks\Collections Vault)

Delete the image files or folders you no longer want
Restart or refresh Atelier
Those items will no longer appear in the vault.
Removing items from the vault does not affect designs you have already created.

Question 10

Will Atelier Be Updated in the Future?

Accepted Answer

Yes. Atelier is an evolving creative platform and new tools, improvements and features will continue to be added.

Updates help expand the creative possibilities available to users while keeping the software easy to use.

Question 11

Can I Print Directly from Atelier?

Accepted Answer

Yes. Atelier includes a print feature that allows you to print your designs directly from the software.

High-quality export settings ensure your projects look sharp and clear when printed.

Question 12

Can I Use Atelier Without an Internet Connection?

Accepted Answer

Yes.
Atelier is designed to run locally on your computer and does not require a constant internet connection to work.

You only need internet access when downloading updates or additional content.

Question 13

Can I Use My Own Images in Atelier?

Accepted Answer

Yes. You can import your own images and craft elements into the Collections Vault and use them in your designs.

Atelier works with common image formats such as PNG and JPG.

Question 14

Where Are My Collections Stored?

Accepted Answer

All images and assets used in the Collections Vault are stored on your computer in the following folder:

C:\Users\[YOUR NAME}\Documents\Atelier by Pearlywinks\Collections Vault

You can open this folder at any time to add, organise or remove collections.
Each collection can be stored inside its own folder, allowing you to keep your craft assets neatly organised.

Question 15

Can I Organise My Collections Into Folders?

Accepted Answer

Yes.
Inside the Collections Vault you can create folders to organise your assets however you like. Many users create folders for things such as:
• Collections

• Animals

• Flowers

• Frames

• Background Papers

• Sentiments
Atelier will automatically display the images inside these folders in the Collections Vault.

Question 16

What Image Types Work Best in Atelier?

Accepted Answer

Atelier works best with standard image formats such as:
PNG – ideal for craft elements with transparent backgrounds
JPG – useful for backgrounds and papers
PNG files are particularly useful for layering decorative craft elements.

Question 17

Can I Back Up My Collections?

Accepted Answer

Yes, and it is highly recommended.
Since your collections are stored in a folder on your computer, you can easily back them up by copying the Collections Vault folder to:
• An external hard drive
• A cloud storage service
• Another computer
Backing up your collections helps protect your craft assets.

Question 18

Why Are Some Images Taking Time to Load?

Accepted Answer

If you have very large collections with many images, it may take a moment for the preview thumbnails to load.

This is normal and helps ensure Atelier runs smoothly when working with large image libraries.

Next Shows on Highlight Crafts

Wed 12th August 10am and 12 pm | Wed 19th August 10am and 12 pm | Wed 26th August 10am and 12 pm

FAQ

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